Track_# Estimating Platform Inquiry Category Year Make
Resolution Status Origination Date Submission Date Resolution Date Total Time to Resolve
9220 Mitchell - Procedure Page Issue
Resolved  4/5/2016 6:38:20 PM  4/7/2016 5:12:00 PM  4/14/2016 5:38:00 PM  05 Days 
Inquiry Description Resolution Description
Retrieve Paint Code


Paint code

Is the time it takes to retrieve the correct color code for a vehicle an included operation? Specifically the time to get the paint code and research the different variations to that code for a correct color match.

Spoke with Mitchell and they asked that we reword the inquiry to be more specific. The following was submitted

Is mixing the individual toners to create the vehicle color an included operation?

Is the time to determine the correct color variation an included operations?
The color variation could be determined with different methods. One includes manually pulling the chip variations, buff a spot on the vehicle then compare the chip to the vehicle and see which variation is best. Another process would be to purchase a tool that reads the paint color variations. Would these two procedures be included with anything in the refinish process?

IP Explanation
Thank you for your inquiry.
Mixing individual toners from a mixing bank per a formula to create a quantity of paint for a specific paint color or code is not included in any published Mitchell labor time.
Determining the correct variant of a specific paint code by utilizing variant card decks or by using an automated tool that examines the color of the vehicle finish to arrive at a correct formulation to mix toners to create a quantity of paint of a specific color is not included in any Mitchell refinish time.
Please reference "Color match or tinting" from the Not Included Operations of the Refinish Procedure from the Mitchell P-pages.