CCC Top 10 List
(#1 Is the most popular issue)
Rank Votes Issue
#1 416 Votes Feather Prime and Block
    System needs a pop up to add feather prime and block labor. User would create time but the system needs the option to add without creating a manual entry
#2 312 Votes CCC Insurance manipulation in setup
    Bumper cover are usually refinished off the vehicle. An insurance company should not have the ability to restrict the proper procedures and labor times. The bumper is not the first major panel, but this "option" makes it the first major panel and the following refinished panels have an increased reduction in overlap & clearcoat. Loss of $60-100 per claim with paint & materials.
#3 236 Votes Code labor operations automatically
    Currently CCC shows an "M" or "S" next to the labor times and this identifies that labor operation as mechanical or structural. If the labor operation is other than body the system should automatically assign that labor value the appropriate labor identifier and not make the user add that value. This should be added to all non body labor operations
#4 208 Votes Add for second set up in refinish
    Need the ability to add for additional set for refinish when painting the inside or an interior color. Some vehicle have different interior colors and this requires a set for that color and the exterior color.This is explained in the P-Pages but is not available in the system as an option.
#5 207 Votes ESTIMATE PROFILE SET UP SHOULD NOT ALLOW CLEAR COAT LABOR CAP
    BY CAPPING CLEAR COAT IT ALLOWS A USER TO DIMINISH LABOR TIME AND LEADS TO A FALSE AND MISLEADING REPAIR OPERATION. NO INFO PROVIDER SHOULD ALLOW THIS TO HAPPEN IT ONLY LEADS TO LOW QUALITY REPAIRS AND THE CONSUMER IS MISLEAD THAT THEY HAVE BEEN MADE WHOLE AGAIN. CAPPING CLEAR COAT CAPS LABOR! REPAIRERS SHOULD BE PAID FOR WHAT THEY DO!
#6 182 Votes Prep raw
    Currently the systems allows the option to add "prep raw" for bumpers, but there are a lot of other parts that come in a raw state. Moldings and mirror covers are two examples. The system should have the option to add "Prep Raw Part" to other parts besides just bumpers.
#7 135 Votes RADIATOR SUPPORTS/MECH OPERATIONS
    Radiators and Condensers are paid as a Mechanical Operation individually, but if R & I is part of a radiator support replacement, the operation is paid at body rate. Radiator support should be paid at Mechanical Rate or a "Add for Mechanical Components" line with a Mechanical Designation should be made available.
#8 56 Votes Assign different labor operations to a single line
    Need the ability to assign multiple labor operations to a signle line. An example is a full frame replacement. A portion of the labor for replacement is mechanical, another portion is body. The system only allows one labor code per operation and needs to be adjusted so the user can define multiple labor codes.
#9 32 Votes Bumper refinish prompt
    CCC should have an indicator on the estimate that informs anyone viewing the estimate which answer was given to the "bumper refinish" prompt.
#10 32 Votes Collate multiple copies
    When printing multiple copies in CCC One the system will not collate the copies and this requires the user to organize the copies themselves. This should be an automated function of the system.

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